Water Sprite Pty Ltd
ABN: 98 007 165 497
Frequently Asked Questions (FAQ) ADSL Is ADSL/ADSL2+ available in my area?
Is ADSL/ADSL2+ available in my area?
- Date added:
- Thursday, 01 October 2009
- Last revised:
- Thursday, 01 October 2009
Answer
There are a number of good online services that will check if your local exchange is ADSL or ADSL2+ enabled. One good option is Broadband Choice: http://bc.whirlpool.net.au/
That is a good starting point, but just because your exchange is enabled does not mean you can get ADSL or ADSL2+. Other factors, including the length of copper wire between you and the exchange or other network design features may mean that you are still unable to get ADSL or ADSL2+ service.
Once you decide to place an order, our customer service staff will be able to check through our online provisioning system to give a greater surety that service will be available, but even that is not guaranteed. Sometimes we just cannot tell until our upstream suppliers attempt to provision the service. If service is not available, your connection fee will be refunded in full.
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